Privacy Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

1. Who We Are

We are Uwisely. Our official website address is: https://uwisely.com.

2. Information We Collect

We may collect information about you in various ways.

a) Information You Provide to Us

We collect information you voluntarily provide to us when you register or use the Service, such as:

  • Account Information: Your name, email address, phone number (especially for MVAS services), username, password.

  • Profile Information: Additional information you choose to share, such as a profile picture.

  • Payment Information: If you make purchases, we may collect data necessary to process your payment (such as your mobile carrier information for direct billing or credit card data, although this is often handled by a third-party payment processor).

  • User Content: Information about your learning progress, quiz answers, notes, comments, or any other content you generate within the Service.

b) Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

  • Log and Usage Data: Your IP address, browser type, user agent, pages visited, access dates and times, and data about your interaction with the Service (e.g., courses viewed, time spent).

  • Device Information: Information about the mobile device or computer you use, such as the hardware model, operating system, and unique device identifier.

  • Cookies and Similar Technologies: We use cookies to operate and improve our Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.

  • Manage your account, process your subscriptions, and payments.

  • Personalize your learning experience.

  • Communicate with you, including sending service updates, security alerts, and support messages.

  • Analyze the use of the Service to monitor and improve its functionality.

  • Detect and prevent fraud, spam, and other malicious activities.

4. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We may also use cookies for analytics and performance purposes to understand how our Service is used.

5. Embedded Content from Other Websites

Articles or courses on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

6. Who We Share Your Data With

We do not share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share data with third parties who perform services for us, such as payment processing, server hosting, data analysis, and customer service.

  • Telecommunications Partners (Mobile Carriers): If you subscribe via an MVAS service, we may share information (such as your phone number) with your mobile carrier for billing and subscription management purposes.

  • Legal Compliance: If required to do so by law or in response to valid requests by public authorities (e.g., a court order).

  • Protection of Rights: If we believe it is necessary to protect our rights, property, or safety, or that of our users.

  • Password Resets: If you request a password reset, your IP address may be included in the reset email.

7. How Long We Retain Your Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

  • Account Data: We retain your user profile information as long as your account is active. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  • Usage and Learning Data: We may retain anonymized usage data indefinitely for analytics purposes.

  • Comments/Content: If you leave a comment or generate content, the content and its metadata may be retained indefinitely.

We are required to retain certain data (e.g., transaction records) for longer periods for administrative, legal, or security obligations.

8. What Rights You Have Over Your Data

If you have an account on this Service, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request that we correct any information you believe is inaccurate.

  • Erasure: Request that we erase your personal data, under certain conditions.

  • Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

9. Where Your Data Is Sent

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

Additionally, visitor comments (if any) may be checked through an automated spam detection service.

10. Data Security

The security of your data is important to us. We implement reasonable security measures (technical and administrative) to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. Children’s Privacy

Our Service is not directed to anyone under the age of [State the age, e.g., 13 or 16, depending on jurisdiction]. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us at: info@uwisely.com